Effective Date: August 5, 2026
Last Updated: April 24, 2026
1. Introduction
Welcome to Barq Hosting Technologies (“Barq Hosting”, “we”, “our”, or “us”).
These Terms & Conditions (“Agreement”) govern your access to and use of all products and services provided by Barq Hosting Technologies, including our website, client area, and all hosting-related services.
By accessing our Website, creating an account, purchasing a service, or otherwise using any of our products or services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms & Conditions, together with our Privacy Policy, Refund Policy, Cancellation Policy, Acceptable Use Policy (AUP), Anti-Spam Policy, Cookie Policy, and any other applicable policies published on our Website.
If you do not agree with these Terms & Conditions, you must not use our Website or services.
2. Definitions
For the purpose of these Terms & Conditions:
“Company” means Barq Hosting Technologies.
“Website” means https://barqhosting.com.
“Client Area” means the customer portal available at https://client.barqhosting.com.
“Customer”, “Client”, “You”, and “Your” refer to any individual, business, or organization purchasing or using our services.
“Services” include all products and services offered by Barq Hosting Technologies, including but not limited to:
- Shared Web Hosting
- Domain Registration
- Domain Transfer
- Domain Renewal
- SSL Certificates
- Website Migration
- WordPress Website Development
- Custom Website Development
- SEO Services
- Digital Marketing Services
“Account” means the customer account created within our Client Area.
3. Eligibility
To purchase or use our services, you must:
- Be at least 18 years of age, or
- Use our services under the supervision and consent of a parent or legal guardian.
By placing an order, you confirm that you have the legal capacity to enter into a binding agreement.
We reserve the right to refuse service where we reasonably believe false or misleading information has been provided.
4. Account Registration
To use certain services, you may be required to create a customer account.
You agree to:
- Provide accurate and complete registration information.
- Keep your contact details up to date.
- Maintain the confidentiality of your account credentials.
- Accept responsibility for all activities conducted through your account.
You must immediately notify us if you believe your account has been compromised or accessed without authorization.
5. Services
Barq Hosting Technologies currently provides the following services:
Shared Web Hosting
Shared Linux hosting with cPanel for websites, blogs, and business applications.
Domain Services
- Domain Registration
- Domain Renewal
- Domain Transfer
SSL Certificates
SSL Certificates issued through trusted Certificate Authorities to help secure websites.
Website Migration
Migration of websites from supported hosting providers to Barq Hosting Technologies, subject to technical feasibility.
Website Development
Professional WordPress and custom website development services based on the agreed project scope.
SEO Services
Search Engine Optimization services intended to improve website visibility. While we apply industry best practices, specific rankings or search engine positions cannot be guaranteed.
Digital Marketing
Digital marketing services, including online campaign management and related consulting. Marketing performance may vary depending on market conditions, competition, customer actions, and third-party platforms. As such, specific business results or revenue increases cannot be guaranteed.
6. Account Security
Customers are responsible for maintaining the security of their accounts.
You must:
- Use a strong password.
- Keep login credentials confidential.
- Update passwords if you suspect unauthorized access.
- Ensure that your devices remain secure.
Barq Hosting Technologies will not be liable for losses resulting from unauthorized access caused by your failure to protect your account credentials.
7. Customer Responsibilities
Customers agree to:
- Use our services lawfully.
- Maintain independent backups of their data.
- Ensure that all information provided is accurate.
- Promptly pay all invoices.
- Comply with our Acceptable Use Policy.
- Respect intellectual property rights.
- Avoid activities that may negatively impact other customers or our infrastructure.
Customers remain solely responsible for all content hosted under their account.
8. Billing & Payments
Customers agree to pay all applicable fees for the services they purchase from Barq Hosting Technologies.
Unless otherwise stated, all services are billed in advance for the selected billing cycle.
Accepted payment methods may include:
- JazzCash
- Easypaisa
- Bank Transfer
- Debit Cards
- Credit Cards
- Any additional payment methods displayed during checkout.
Invoices are issued in PKR or USD, depending on the selected service, customer location, or billing preference.
Failure to make payment by the due date may result in service suspension or termination.
9. Invoice & Renewal Policy
Invoices for recurring services are normally generated 7 days before the renewal date.
It is the customer’s responsibility to:
- Review invoices.
- Ensure sufficient funds are available.
- Pay invoices before the due date.
- Cancel services they no longer wish to renew.
Barq Hosting Technologies does not automatically charge your payment method unless you have explicitly enabled such functionality where available.
Failure to pay a renewal invoice before the due date may result in service suspension, account termination, or permanent deletion of data after the applicable retention period.
10. Refund Policy
Eligible services are covered by our 30-Day Money Back Guarantee in accordance with our Refund Policy.
The Money Back Guarantee applies only to:
- First-time purchases of eligible Shared Hosting plans.
The following are not refundable:
- Domain Registration
- Domain Renewal
- Domain Transfer
- SSL Certificates
- Website Migration after completion
- Website Development once work has commenced
- SEO Services
- Digital Marketing Services
- Third-party licenses
- Administrative or setup fees where applicable
Refund requests must be submitted within the eligibility period and are subject to verification.
Please refer to our separate Refund Policy for complete details.
11. Cancellation Policy
Customers may request cancellation of eligible services at any time through the Client Area.
Cancellation of a service:
- Stops future renewals.
- Does not automatically create a refund.
- Does not remove outstanding invoices.
- Does not transfer ownership of domain names.
Customers are responsible for downloading all website files, databases, emails, and other important information before requesting cancellation.
Because our standard Shared Hosting plans do not include daily backups, customers are solely responsible for maintaining their own backups.
12. Domain Registration Terms
Barq Hosting Technologies acts as a reseller or intermediary for accredited domain registrars.
By registering a domain name, you acknowledge and agree that:
- Domain registrations are subject to registry and registrar policies.
- Domain registration fees are non-refundable once registration has been successfully processed.
- Domain ownership remains subject to the applicable registry rules.
- Renewal notices are provided as a courtesy; however, customers remain responsible for renewing domains before their expiration date.
- Failure to renew a domain may result in expiration, suspension, redemption fees, or permanent loss of the domain name.
Barq Hosting Technologies cannot guarantee the availability of any requested domain name until registration has been successfully completed by the registrar.
13. SSL Certificate Services
SSL Certificates are issued through trusted third-party Certificate Authorities.
Customers agree that:
- Domain validation or organization validation requirements must be satisfied before certificate issuance.
- SSL Certificates are non-refundable once issued.
- Delays caused by validation requirements or incorrect customer information are outside the reasonable control of Barq Hosting Technologies.
- Customers are responsible for ensuring that the requested domain name is correctly configured before installation.
14. Website Migration Services
Website Migration services are provided on a best-effort basis and depend upon the compatibility of the source hosting environment.
Customers agree to:
- Provide valid access credentials.
- Maintain independent backups before migration.
- Verify website functionality after migration.
While every reasonable effort will be made to ensure a successful migration, Barq Hosting Technologies cannot guarantee that all third-party applications, plugins, email configurations, or custom server settings will function identically after migration.
Migration services become non-refundable once successfully completed.
15. Website Development Services
Website Development services are provided according to the agreed project scope.
Unless otherwise agreed in writing:
- Customers must provide all required content, images, logos, and project information in a timely manner.
- Additional work requested outside the agreed scope may require additional charges.
- Project timelines may be extended if required information or approvals are delayed by the customer.
- Ownership of the completed website design and custom content transfers to the customer after full payment has been received, excluding third-party software, themes, plugins, fonts, stock assets, or licensed materials.
16. Shared Hosting Resource Usage
Our Shared Hosting services operate in a shared server environment. To ensure stable performance and fair access for all customers, every hosting account must use server resources responsibly.
Unless otherwise specified in your hosting plan, customers must not intentionally or repeatedly consume excessive server resources, including but not limited to:
- CPU usage
- Memory (RAM)
- Disk I/O
- Entry Processes
- Concurrent Processes
- File System (Inodes)
- Network bandwidth
- MySQL database resources
Activities that negatively impact server performance or other customers may result in temporary restrictions, suspension, or termination of the affected account.
Where practical, we may contact the customer before taking action; however, immediate action may be taken where necessary to protect server stability or security.
17. Email Usage Policy
Email services provided with Shared Hosting are intended solely for normal business and personal communication.
Customers must not use our email services for:
- Sending unsolicited bulk email (spam)
- Purchased or scraped mailing lists
- Phishing campaigns
- Email spoofing
- Malware distribution
- Mass marketing without recipient consent
- Open mail relays
- Email bombing
- Any activity that may damage the reputation of our mail servers
Customers are responsible for maintaining the security of their email accounts and passwords.
Email accounts found to be involved in abusive activity may be suspended without prior notice.
18. Acceptable Use
Customers agree to use our services responsibly and in accordance with applicable laws.
The following activities are strictly prohibited:
- Distribution of malware, ransomware, viruses, or malicious software
- Phishing websites or fraudulent activities
- Hacking or unauthorized access attempts
- Denial-of-Service (DoS) or Distributed Denial-of-Service (DDoS) attacks
- Cryptocurrency mining on Shared Hosting
- Proxy or anonymization services intended for abuse
- Hosting pirated software or copyrighted material without authorization
- Child exploitation material
- Terrorist or extremist content prohibited by law
- Illegal gambling or unlawful financial schemes
- Identity theft or impersonation
- Distribution of illegal content
- Activities that interfere with other customers or our infrastructure
Violation of this section may result in immediate suspension or permanent termination without prior notice.
19. Account Suspension & Termination
Barq Hosting Technologies reserves the right to suspend or terminate any service where we reasonably determine that:
- These Terms & Conditions have been violated.
- Applicable laws have been violated.
- Payment remains overdue.
- Fraudulent activity is detected.
- Spam or phishing is identified.
- Malware or malicious scripts are hosted.
- Shared server resources are being abused.
- The service presents a security risk to our infrastructure or other customers.
Where reasonably possible, we will notify the customer before suspension. However, immediate suspension may occur where urgent action is required to protect our systems or comply with legal obligations.
Termination of a service does not remove the customer’s obligation to pay any outstanding invoices or charges incurred before termination.
20. Intellectual Property
All trademarks, logos, branding, website designs, graphics, text, software, documentation, and other content displayed on the Barq Hosting Technologies Website remain the property of Barq Hosting Technologies or their respective owners unless otherwise stated.
Customers may not:
- Copy or reproduce our content without permission.
- Use our trademarks without written authorization.
- Remove copyright notices.
- Misrepresent our services as their own.
Customers retain ownership of the content they upload to their hosting accounts, provided such content does not infringe the rights of others.
21. Limitation of Liability
To the maximum extent permitted by applicable law, Barq Hosting Technologies shall not be liable for:
- Loss of profits
- Loss of business opportunities
- Loss of revenue
- Loss of goodwill
- Loss or corruption of data
- Indirect or consequential damages
- Business interruption
- Third-party service failures
Our total liability arising from any claim relating to a specific service shall not exceed the total amount actually paid by the customer for that affected service during the twelve (12) months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
22. Customer Indemnification
You agree to defend, indemnify, and hold harmless Barq Hosting Technologies, its owners, employees, contractors, affiliates, and service providers from any claims, liabilities, damages, costs, or expenses arising from:
- Your use of our services.
- Your hosted content.
- Violation of these Terms.
- Violation of applicable laws.
- Infringement of third-party intellectual property rights.
This obligation survives the termination of your services.
23. Force Majeure
Barq Hosting Technologies shall not be liable for delays or failures in performance caused by events beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Earthquakes
- Fires
- Pandemics
- War
- Civil unrest
- Government actions
- Internet backbone failures
- Power outages
- Data centre failures
- Cyber attacks
- Labour disputes
During such events, our obligations shall be suspended only for the duration reasonably necessary to recover from the affected circumstances.
24. Privacy & Data Protection
Barq Hosting Technologies respects your privacy and is committed to protecting your personal information.
The collection, use, storage, and disclosure of personal information are governed by our Privacy Policy, which forms an integral part of these Terms & Conditions.
By using our services, you consent to the processing of your personal information as described in our Privacy Policy.
25. Third-Party Services
Certain services offered by Barq Hosting Technologies rely on trusted third-party providers, including but not limited to:
- Domain Registrars
- SSL Certificate Authorities
- Payment Processors
- Data Centres
- Software Vendors
- DNS Providers
While we carefully select our service providers, we are not responsible for service interruptions, delays, policy changes, or failures caused by third-party providers that are outside our reasonable control.
26. Policy Updates
Barq Hosting Technologies reserves the right to modify or update these Terms & Conditions at any time.
Material changes may be communicated through:
- Our Website
- Client Area notifications
- Email communications
- Other reasonable methods
The latest version will always be available on our Website.
Your continued use of our services after any revision constitutes acceptance of the updated Terms & Conditions.
27. Severability
If any provision of these Terms & Conditions is determined by a court or other competent authority to be invalid, unlawful, or unenforceable, that provision shall be interpreted as closely as possible to reflect its intended purpose. The remaining provisions shall continue in full force and effect.
28. Waiver
Failure by Barq Hosting Technologies to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision or of any other rights available to us.
Any waiver shall be effective only if made in writing by an authorized representative of Barq Hosting Technologies.
29. Assignment
Customers may not assign, transfer, sublicense, or otherwise transfer their rights or obligations under these Terms & Conditions without our prior written consent.
Barq Hosting Technologies may assign or transfer its rights and obligations where reasonably necessary in connection with a business restructuring, merger, acquisition, sale of assets, or other corporate transaction.
30. Entire Agreement
These Terms & Conditions, together with the following policies, constitute the entire agreement between you and Barq Hosting Technologies regarding your use of our Website and Services:
- Privacy Policy
- Refund Policy
- Cancellation Policy
- Acceptable Use Policy (AUP)
- Anti-Spam Policy
- Cookie Policy
- Service Level Agreement (SLA)
- Any additional policies or service-specific agreements published on our Website
These documents supersede all prior discussions, representations, or agreements relating to the same subject matter.
31. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.
Any legal proceedings arising from these Terms & Conditions shall be subject to the jurisdiction of the competent courts of Pakistan.
Where mandatory consumer protection laws in another jurisdiction apply, nothing in these Terms & Conditions is intended to limit any rights that cannot legally be excluded.
32. Dispute Resolution
Before commencing legal proceedings, both parties agree to make reasonable efforts to resolve disputes through good-faith discussions.
Customers are encouraged to contact our Support or Billing Department first so that concerns may be reviewed and resolved efficiently.
If a dispute cannot be resolved amicably, either party may pursue available legal remedies in accordance with the governing law specified in these Terms & Conditions.
33. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us.
Barq Hosting Technologies
Website: https://barqhosting.com
Client Area: https://client.barqhosting.com
Support Email: support@barqhosting.com
Billing Email: billing@barqhosting.com
Phone / WhatsApp: +92 303 4200098
34. Effective Date
These Terms & Conditions become effective on the date published on our Website and remain in effect until replaced by a newer version.
Continued use of our Website or Services after the effective date constitutes acceptance of these Terms & Conditions.
