Effective Date: August 5, 2026
Last Updated: April 24, 2026
Barq Hosting Technologies is committed to maintaining a secure, reliable, and trustworthy hosting environment. This Anti-Spam Policy explains the rules governing the use of our email services and network to prevent spam, phishing, email abuse, and other unsolicited communications.
This policy forms part of our Terms & Conditions, Acceptable Use Policy (AUP), and other applicable legal documents. All customers using our hosting or email services must comply with this Anti-Spam Policy.
Table of Contents
- Introduction
- Scope
- Zero-Tolerance Spam Policy
- Consent-Based Email Requirements
- Prohibited Email Activities
- Email Authentication
- Shared Hosting Email Usage
- Abuse Monitoring & Enforcement
- Spam Complaints
- Compliance with Laws
- No Refund for Policy Violations
- Policy Updates
- Contact Information
1. Introduction
Barq Hosting Technologies operates a strict zero-tolerance policy against spam and abusive email practices.
Customers may not use our infrastructure, hosting accounts, domains, websites, or email services to send unsolicited, deceptive, fraudulent, or harmful electronic communications.
Our objective is to protect our network reputation, maintain high email deliverability, and ensure reliable services for all customers.
2. Scope
This Anti-Spam Policy applies to:
- Shared Web Hosting
- Business Email Accounts
- Contact Forms
- SMTP Services
- Marketing Emails
- Websites hosted on our servers
- Domains using our email infrastructure
3. Zero-Tolerance Spam Policy
Barq Hosting Technologies strictly prohibits:
- Unsolicited Commercial Email (UCE)
- Unsolicited Bulk Email (UBE)
- Email harvesting
- Purchased or rented mailing lists
- Scraped email databases
- Spam software
- Spam through contact forms
- Mass unsolicited marketing campaigns
Any account involved in spam activity may be suspended immediately without prior notice.
Repeated or serious violations may result in permanent termination.
4. Consent-Based Email Requirements
Customers sending marketing or newsletter emails must obtain the recipient’s prior consent.
Acceptable methods include:
- Website signup forms
- Newsletter subscriptions
- Customer account registration
- Existing customer relationships
- Double opt-in subscriptions (recommended)
Customers must maintain records demonstrating consent where reasonably required.
Marketing emails should include a clear and functional unsubscribe mechanism where applicable.
5. Prohibited Email Activities
The following activities are strictly prohibited:
- Sending spam or unsolicited bulk email
- Phishing campaigns
- Email spoofing or forged headers
- Fraudulent emails
- Malware distribution
- Business email compromise (BEC)
- Operating open mail relays
- Sending deceptive advertisements
- Using purchased mailing lists
- Excessive email forwarding intended to bypass restrictions
- Sending emails that violate applicable laws
Customers must not use our services to damage the reputation of Barq Hosting Technologies or its mail servers.
6. Email Authentication
Customers using custom email domains are strongly encouraged to correctly configure:
- SPF (Sender Policy Framework)
- DKIM (DomainKeys Identified Mail)
- DMARC (Domain-based Message Authentication, Reporting and Conformance)
Improperly configured domains may experience reduced email deliverability.
Barq Hosting Technologies may restrict outgoing email services where authentication failures create security or reputation risks.
7. Shared Hosting Email Usage
Email services included with Shared Hosting are intended for normal business and personal communication.
Customers must not use Shared Hosting email services for:
- High-volume marketing campaigns
- Bulk mailing software
- Email blasting
- Automated spam campaigns
- Purchased mailing lists
- SMTP relay abuse
Where excessive or abusive email activity is detected, we may temporarily restrict or suspend outgoing email functionality to protect server reputation.
8. Abuse Monitoring & Enforcement
To protect our infrastructure, Barq Hosting Technologies may monitor email traffic, abuse reports, server reputation, and unusual sending patterns.
Where violations are detected, we may take one or more of the following actions:
- Warning notice
- Temporary suspension of email services
- Temporary account suspension
- Permanent account termination
- Blocking outgoing email
- Reporting abuse to relevant authorities where legally required
The action taken will depend on the severity and frequency of the violation.
9. Spam Complaints
If you believe spam or abusive email originated from our network, please report it promptly.
Please include where possible:
- Full email headers
- Date and time received
- Description of the issue
- Copies of the email
- Any supporting evidence
All abuse reports are reviewed and investigated as quickly as reasonably possible.
10. Compliance with Laws
Customers are responsible for complying with all applicable anti-spam, privacy, and electronic communications laws.
This includes, where applicable:
- CAN-SPAM Act
- GDPR requirements
- Local anti-spam legislation
- Consumer protection laws
- Electronic communications regulations
Customers remain solely responsible for ensuring their email campaigns comply with applicable legal requirements.
11. No Refund for Policy Violations
Accounts suspended or terminated due to violations of this Anti-Spam Policy are generally not eligible for refunds.
Refund eligibility remains subject to our separate Refund Policy.
12. Policy Updates
Barq Hosting Technologies may revise this Anti-Spam Policy from time to time.
The latest version will always be published on our Website.
Continued use of our services after changes become effective constitutes acceptance of the updated policy.
13. Contact Information
If you have questions regarding this Anti-Spam Policy or wish to report abuse, please contact us.
Barq Hosting Technologies
Website: https://barqhosting.com
Client Area: https://client.barqhosting.com
Support: support@barqhosting.com
Billing: billing@barqhosting.com
Phone / WhatsApp: +923034200098
